Property Maintenance in Dubai: What an Annual Maintenance Contract (AMC) Actually Covers

What Is an AMC, and Do You Need One?

An annual maintenance contract (AMC) covers routine and reactive property upkeep under a single ongoing agreement, rather than calling around for a different contractor every time something needs attention. It suits owners and property managers who want one reliable point of contact for maintenance, without mobilising a full project team for every small issue.

What's Typically Included

Scope is agreed with you upfront, but an AMC typically covers routine servicing, plumbing, electrical and HVAC, plus reactive repairs and general upkeep like painting touch-ups, under one ongoing agreement rather than a series of separate call-outs.

AMC vs One-Off Repairs

You don't have to choose one or the other. We offer standalone maintenance call-outs as well as annual maintenance contracts. An AMC makes more sense when maintenance needs are frequent enough that a single ongoing agreement is simpler than repeat one-off arrangements.

Residential and Commercial Coverage

Property maintenance and AMC services are available for both residential and commercial properties across Dubai, Sharjah and Ajman. The same accountable-team approach we use for renovation work, applied to ongoing upkeep instead of a single project.

What an AMC Usually Costs, and What Drives It

Annual maintenance contracts are priced on the property rather than from a list, because a two-bedroom apartment and a six-bedroom villa are not the same job. The main drivers are the size of the property, how many air-conditioning units there are, whether there is a pool or landscaping, and how many visits a year you want.

We quote after a visit rather than over the phone, because an AMC priced blind is either too expensive for the client or too cheap for the contractor, and the second one is worse. A contract that does not pay for itself gets delivered thinly.

The Real Argument for an AMC in Dubai

It is not the repairs. It is the inspections that stop the repairs. Air-conditioning that is serviced before summer does not fail in August when every contractor in the city is already booked. A water leak found at an inspection is a sealant job; the same leak found by a neighbour's ceiling is not.

The climate here is hard on buildings in specific ways: heat on anything exterior, humidity on anything sealed, dust in everything mechanical. Those are all predictable, which is exactly what makes scheduled maintenance worth more here than it would be in a milder climate.

What to Check Before Signing Any AMC

Ask how many visits a year are included and what happens on each one, because "regular maintenance" without a number is not a commitment. Ask what counts as a callout versus a scheduled visit, and what the response time is for an emergency.

Ask what is excluded. Most contracts exclude parts, some exclude specific systems, and some exclude anything the contractor decides is pre-existing. None of those are unreasonable, but all of them should be in writing before you sign rather than explained afterwards.

Frequently Asked Questions

How much does an AMC cost in Dubai?

It is priced on the property rather than from a fixed list, because the size, the number of air-conditioning units, and whether there is a pool or landscaping all change the work involved. We quote after a visit, since an AMC priced over the phone is usually wrong in one direction or the other.

Is an AMC worth it, or should I just call when something breaks?

The value is in the inspections that prevent the breakage. Air-conditioning serviced before summer does not fail in August when every contractor is booked, and a leak found at an inspection is a sealant job rather than a ceiling repair.

Do you cover both residential and commercial properties?

Yes, both, across Dubai, Sharjah and Ajman.

What is usually excluded from an AMC?

Most contracts exclude replacement parts, and some exclude specific systems. None of that is unreasonable, but it should be in writing before you sign. Ours is set out in the contract rather than explained after a callout.